Alexian Brothers Senior Ministries

Non-Discrimination Notice & Language Assistance

Civil Rights Notice

  • Do you need help talking with us or reading what we send you?
  • Do you have a disability and need help getting care or taking part in one of our programs or services?
  • Or do you have more questions about your health care?

Call us for free at 1-800-441-8883. We can connect you with the free help or service you need. (For TTY call: 1-800-848-0298)

We obey federal and state civil rights laws. We do not treat people in a different way because of their race, color, birth place, language, age, disability, religion or sex.

Alexian Brothers Community Services PACE Provides:

Free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Alison Crane, Civil Rights Coordinator for ABCS PACE.

Do you think we did not help you or you were treated differently because of your race, color, birth place, language, age, disability, religion, or sex? You can file a complaint by mail, by email, or online. Here are three places where you can file a complaint:

Alexian Brothers PACE
Civil Rights Coordinator
425 Cumberland Street, Suite 110
Chattanooga TN 37404

Phone: 1-800-441-8883 (TTY 1-800-848-0298)



Health Care Finance and Administration
Office of Civil Rights Compliance
310 Great Circle Road, Floor 4W
Nashville, Tennessee 37243
Phone: 1-855-857-1673 (TRS 711)


You can get a complaint form online at:


U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201

Phone: 1-800-368-1019
(TDD): 1-800-537-7697
You can get a complaint form online at:
Or you can file a complaint online at:


Do you need free language help?

If you speak a language other than English, help in your language is available for free. This page tells you how to get help in a language other than English.

Español (Spanish)

ATENCIÓN:  sihabla español, tiene a su disposición servicios gratuitos de asistencialingüística.  Llame al 1-800-441-8883 (TTY: 1-800-848-0298).

العربية (Arabic)

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1 8883-441-800 (رقم هاتف الصم والبكم: 1 0298-848-800).

繁體中文 (Chinese)


Tiếng Việt (Vietnamese)

CHÚ Ý:  Nếu bạnnói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-800-441-8883 (TTY: 1-800-848-0298).

한국어 (Korean)

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-441-8883 (TTY: 1-800-848-0298)번으로 전화해 주십시오.

Français (French)

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sontproposés gratuitement.  Appelez le1-800-441-8883 (ATS : 1-800-848-0298).

ພາສາລາວ (Lao)

ໂປດ​ຊາບ:ຖ້າ​ວ່າທ່ານ​ເວົ້າ​ພາ​ສາລາວ,ການ​ບໍ​ລິ​ການ​ຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ,ໂດຍບໍ່​ເສັຽ​ຄ່າ,ແມ່ນມີ​ພ້ອມໃຫ້​ທ່ານ.ໂທ​ຣ1-800-441-8883 (TTY: 1-800-848-0298).

አማርኛ (Amharic)

ማስታወሻ: የሚናገሩትቋንቋ ኣማርኛ ከሆነየትርጉም እርዳታድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-800-441-8883 (መስማት ለተሳናቸው: 1-800-848-0298).

Deutsch (German)

ACHTUNG:  WennSie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungenzur Verfügung.  Rufnummer: 1-800-441-8883 (TTY: 1-800-848-0298).

ગુજરાતી (Gujarati)

સુચના: જો તમે ગુજરાતી બોલતા હો,તો નિ:શુલ્ક ભાષા સહાય સેવાઓતમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-800-441-8883 (TTY: 1-800-848-0298).

日本語 (Japanese)


Tagalog (Tagalog – Filipino)

PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kanggumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-800-441-8883 (TTY:1-800-848-0298).

हिंदी (Hindi)

ध्यानदें: यदि आपहिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायतासेवाएं उपलब्ध हैं।1-800-441-8883 (TTY:1-800-848-0298) परकॉल करें।

Русский (Russian)

ВНИМАНИЕ:  Есливы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-800-441-8883 (телетайп: 1-800-848-0298).

فارسی (Farsi)

توجه : اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانیبصورت رایگان برای شما فراهم می باشد. با 1-800-441-8883 (TTY: 1-800-848-0298) تماس بگیرید. 

کوردی (Kurdish)

ئاگاداری: ئھگھر بھ زمانی کوردی قھسھ دەکھیت، خزمھتگوزاریھکانی یارمھتی زمان، بھخۆڕایی، بۆ تۆ بھردەستھ. پھیوەندی بھ .بکھ TTY (1-800-848-0298) 1-800-441-8883

नेपाली (Nepali)

ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-800-441-8883 (टिटिवाइ: 1-800-848-0298)

Srpsko-hrvatski (Serbo-Croatian)

OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-800-441-8883 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-800-848-0298).


Certified Nursing Assistant helps senior PACE participants

Chattanooga Times Free Press recently reported about how "PACE aims to keep seniors out of nursing homes."

Read the entire article HERE.



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PACE Brochure

We collaborate with those who share out ministry in carrying out our mission.
We promote healing of the whole person - body, mind and spirit - through physical, psychological and spiritual care of those whose lives we touch.
We serve the sick, aged, dying and unwanted of all socioeconomical levels, especially the poor.
We believe that all are created in God's image. Therefore, we treat all with respect.
We manifest God's presence in the world by a concerned approach and competant care of those we serve
Copyright 2017 Alexian Brothers Senior Ministries